MTN Cameroun is looking for a Manager – Enterprise and Facilities Project

At MTN Cameroon we hold that grasping our employees’ needs and dreams is essential to crafting daily work experiences that bring you satisfaction. We are dedicated to building an environment where every member of our Y’ello Family feels listened to, understood, and enabled to lead an inspired existence. Our values keep us rooted and progressing in the proper direction. Above all, they keep us truthful. This is not something we profess to be. It resides in our DNA.

As an entity, we view it as our duty to establish an stimulating and fulfilling workplace, where our staff can be authentic, flourish in optimism and unleash their complete capabilities. A workspace that enhances creativity and novelty, boosts efficiency, and eventually drives significant outcomes. A workspace founded on connections and on fulfilling a mission greater than ourselves. This is what we wish you to experience with us!

Our pledges extend beyond an corporate assurance. It lies within our leadership and management character to genuinely collaborate with our workers, clients, and partners with a vision to attain our mutual objectives.

Our principles, named LIVE Y’ello, are the bedrock of our culture.
• Lead with Care
• Can-do with Integrity
• Collaborate with Agility
• Serve with Respect
• Act with Inclusion

Responsibilities
Strategic Leadership & Governance
Strategy Development and Implementation
• Aid in crafting sub-divisional strategy consistent with overall divisional objectives
• Guarantee proper execution of sub-divisional strategy by supplying direction, framework, business plans and backing

Staff Leadership and Management
• Find, onboard, and handle talent according to legal requirements
• Maintain transparent communication avenues with employees and apply change management measures where needed
• Clarify roles, duties, personal targets, and performance aims for the team
• Establish KPIs and deliver consistent performance feedback via a clearly defined and active performance assessment system
• Create and roll out a training scheme to strengthen and grow competencies within the team
• Engage actively in the leadership team
• Foster team capability growth by generating opportunities for reaching full potential
• Encourage an ‘MTN-centric’ and ‘partnership approach’ to cultivate solid relationships with other workgroups and ensure conformity with Group governance
• Operate within a team and propel both personal and cross-functional collaboration across multiple divisions
• Be responsible for meeting and ranking project team targets and deadlines
• Head cross-functional and own-team gatherings and add input on specialized/technical areas when necessary
• Examine performance metric dashboards prepared on various measurement indicators

Governance
Operational, Tactical and Strategic Meetings
• Offer contributions on all initiated projects
• Provide input during strategic meetings as needed
• Assist in preparing proposals on change efforts, guidelines, and procedures
• Escalations
• Handle and settle escalations that affect the critical path of service provision
• Elevate problems that, if ignored, would cause major time, scope, employee/client or cost consequences

Address and supply solutions to matters needing formal resolution

Function Tactical
• Help set goals, targets, and financial plans for the function where applicable
• Spot and record major risks, problems and dependencies and define countermeasures
• Prepare paperwork needed for approval or decision-making on tactical adjustments

Opco Tactical
• Stay informed on worldwide and local exemplary practices and suggest ways to capitalize on opportunities to the Segment Senior Manager
• Provide input for evaluating all launched projects

Performance
• Assess performance relative to agreed KPIs and adherence to SLAs and reverse SLAs
• Examine and track the plan for ongoing improvement
• Ensure delivery aligns with divisional strategy
• Continuously track performance and modify strategy and actions to hit targets

Reporting
• Report periodically on advancement within the function, following the organization’s measurement criteria
• Deliver ad-hoc reports on particular projects as needed

Budgets
• Oversee sub-divisional budgets in line with business targets
• Handle project or initiative budgets according to business targets

Operational Delivery:
IFM, Civil works, Facilities & Telecom Context:
• Lead strategy definition and provide architecture and civil engineering assurance for telecom civil works and facilities infrastructure, including:
  – Technical buildings (switches, data centers, MSCs, shelters)
  – Telecom sites (towers, rooftops, greenfield & brownfield sites)
  – Corporate and operational facilities (service centers, offices, warehouses, energy rooms)
• Lead and control civil works projects within an IFM framework, ensuring safety, quality, cost efficiency, and regulatory compliance.
• Ensure that all facilities and passive infrastructure designs and constructions are fit-for-purpose, scalable, and aligned with telecom operational requirements.

Architecture Assurance & Engineering Design (Telecom, Civil works & Facilities):
• Develop, review, and approve architectural and civil engineering designs for:
  – Telecom towers and foundations
  – Equipment, shelters and technical rooms
  – Power and energy infrastructure (gensets, fuel bunds, battery rooms)
  – Office buildings and operational facilities

• Ensure compliance with:
  – Local building codes and civil engineering standards
  – Telecom operator specifications (load, vibration, grounding, access)
    – IFM standards for maintainability, lifecycle cost, and HSE
  • Validate structural calculations, drawings, equipment and execution details prior to construction

Civil Works Project Management (IFM Delivery Model):
• Manage civil works projects end-to-end within the IFM governance model, including:
  – Scope definition and technical specifications
  – Contractor mobilization and supervision
  – Construction monitoring and acceptance

• Coordinate closely with:
  – IFM service providers
  – Tower companies / infrastructure partners
    – OEMs and energy vendors
• Ensure projects are delivered:
  – On time, within approved budgets, scope & without service disruption to live telecom networks

Integrated Facilities Management (IFM) Coordination:
• Act as the technical civil engineering authority within the IFM ecosystem.
• Ensure facilities and civil works designs support:
  – Ease of maintenance
  – Operational continuity
  – Energy efficiency and resilience

• Work with IFM partners to standardize:
  – Civil works designs
  – Construction methods
    – Preventive maintenance requirements

Quality, Safety & Regulatory Compliance (Telecom Sites):
• Enforce strict HSE and QSSE compliance across all facilities and telecom construction sites.
• Ensure civil works meet:
  – Structural integrity requirements for telecom equipment loads
  – Safety standards for technicians and vendors
  – Environmental and social management obligations
• Conduct quality audits, inspections, and site acceptance processes.

Stakeholder & Client Interface (Enterprise & IFM):
• Serve as the primary civil engineering and architecture assurance interface for:
  – Internal stakeholders (Network, IT, Energy, FM, HSE)
  – External stakeholders (IFM providers, towercos, regulators)
• Provide senior-level technical guidance in escalated or high-risk infrastructure situations.
• Communicate clearly on risks, constraints, and technical trade-offs affecting service availability.

Continuous Improvement & Standardization:
• Drive continuous improvement of:
  – Civil works standards
  – Facilities design templates
  – Telecom site construction methodologies

• Track industry trends in:
  – Modular construction
  – Green building and energy efficiency
    – Telecom infrastructure resilience
  • Contribute to improved service availability, OPEX optimization, and asset longevity

Project Budget Management:
• Assume ownership of and maintain the project budget. Optimize the budget to ensure delivery of the project remains within the defined budget.
• Ability to analyze project profitability.
• Monitor project costs and determine initiatives to optimize resources. Ensure cost effectiveness by maximizing cost/benefit ratios.
• Identify areas where money is lost and seek ways to reduce expenditure.
• Understand customer needs and develop project plans accordingly.
• Ensure customer needs and requirements are satisfied through appropriate systems/processes/procedures.
• Put contingency plans in place to prevent delays and enhance the customer experience.
• Adopt a proactive approach to prevent problems from arising in the future.
• Identify trends/patterns pertaining to customer requests and needs to continually improve all aspects of service delivery.

Compliance
• All employees are the first line of compliance defense and are expected to act as Compliance Champions in their respective roles.
• Employees must comply fully with all applicable legislation, regulations, policies, standards, and procedures in the execution of their day-to-day responsibilities.
• Any act of negligence or non-compliance by an employee will be addressed in accordance with the MTN CAMEROON Disciplinary Policy.
• Employees are required to attend scheduled compliance training, proactively report, and escalate any compliance concerns, issues, or failures.
• With the support of the Compliance Champions and the Risk & Compliance (R&C) team, employees are expected to review and update compliance obligations, compliance risks, and control testing activities within their respective units.

Key Performance Indicators
• Financial – Value created by optimizing business projects and reducing spend on Unit budget.
• Enterprise Financial Health (Revenues, EBITDA, ARPU & other financial health ratios) – translating revenue growth formula & objectives into results.
• Business growth, value created & cost-effectiveness achieved by process optimization, new initiatives and improved operations etc.
• Internal – Value created from executing Unit operations:
• Value created by increase in customer base, product sales, contracts signed etc. for products and services.
• New business opportunities from products launched, sector/market growth, product/process innovation, structural changes, process reviews/audit implementation etc.

Customer – Value created from Customer engagement & Ecosystem:
• Impact includes positive companywide engagement indices (Net Promoter Score), customer insight management & engagement (traditional & new business)
• Benefits accruing to MTN/Telecom industry from specific actions. Benefits can be in form of legislations or policies influenced, contributions during stakeholder workshops etc.
• Deliberate ecosystem management to achieve business objectives (value creation), brand value & corporate positioning
• People (Learning & Growth) – Value created through positive Impact on People & Culture:
• Impact includes satisfaction index on the VB’s and GCA survey dimensions/employee engagement index.
• Attraction and retention of talent, efficiency of departmental structure to deliver on business objectives, collaborative work culture, number/types of staff being coached/mentored, Change Management, Enhancing MTN’s profile as employer of choice and instilling company pride/passion

Qualifications
Education:
• Minimum of 3-year degree in civil engineering / architecture
• Master’s degree in business administration (MBA) is a plus
• Fluent in language of country with basic command of English

Experience:
• Minimum of 8 years’ professional experience in managing large and complex enterprise facilities, civil works and telecom infrastructure designs and projects in reputable organizations/industries
• Min 3 years’ experience in architecture assurance and civil engineering oversight for civil works, facilities and telecom infrastructure
• Min 3 years’ experience in managing Medium and Tier 1 IFM, civil works, facilities and telecom infrastructure vendors
• Strong experience in developing and deploying Project/Program/Portfolio best practices, policies, procedures and processes
• Experience working in a medium to large organization.

Competencies
Functional Knowledge:
• Architecture assurance of telecom sites and facilities
• IFM, civil works, facilities and telecom infrastructure project management
• IFM vendor management & coordination
• Quality, safety and regulatory compliance
• Stakeholder engagement
• Related domain process improvements and standardization
• Civil Engineering & Architecture and design within the domains of facilities, civil works and telecom infrastructure
• Program Management / Project Management
• Financial Management
• IFMS Systems
• Civil Engineering, Architecture and Design certifications
• Project Management Certification or MBA certification

Skills:
• Mastery of AutoCAD (2D/3D), ETABS, SolidWorks, MS Word, Excel, PowerPoint. Strong understanding of telecom civil standards and facilities lifecycle management.
• Mastery of IFM management platforms
• Structured, proactive, compliance-driven, able to work in live network environments, strong stakeholder management and leadership skills.
• Effective communication skills
• Good organization skills
• Strong interpersonal and the ability to work effectively with a wide range of customers/partners/colleagues
• Effective presentation skills
• Customer oriented
• Strong team management skills
• Strong leadership skill
• Strong communication skills
• Good decision-making skills
• Conceptual Thinker
• Problem Solver
• Improvement Driver
• Culture and Change Champion
• Supportive People Manager
• Relationship Manager
• Results Achiever
• Operationally Astute

Behavioural Qualities:
• Inspirational leader and change agent
• Collaborative and inclusive mindset
• Results-oriented with integrity and accountability
• Adaptable and innovative in dynamic environments
• Dynamic & Confident
• Motivate and patient
• Proven moral integrity
• Unify people/Build a team
• Plan & Monitor work

How to apply?
All applications must be submitted ONLINE at: https://ehle.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/…

Apply before 06/05/2026, 11:55 PM.