We at MTN Cameroon are a purpose and value-led organization.

At MTN Cameroon we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood, and empowered to live an inspired life. Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.

As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us!

Responsibilities

Key Performance Areas: Core, essential responsibilities / outputs of the position (KPA’s)

Staff Leadership and Management

• Coach and mentor direct reports to ensure staff motivation is high to achieve high performance areas.
• Ensure skill transfer for staff development, motivation and business continuity.
• Guide and direct suppliers and third parties in achieving Opco objectives. 
• Identify staff training and development needs and implement necessary actions. 
• Manage team (including recruitment, on-boarding, attrition) 
• Set goals and objectives for direct reports, monitor progress and maintain motivation
• Set up appropriate structure to meet departmental management objectives 
• Provide an advisory function on governance and best practices in client

Governance: Adhoc, Strategic and Operational Meetings

• Set up / participate in adhoc and operational meetings. 
• Participate and provide inputs in tactical meetings.
• Report at process and functional level.
• Review and identify key risks, issues and dependencies and set mitigation actions.

Manage budgets

• Sign-off / make decisions regarding operational changes

Escalations

• Manage and resolve escalations that have impact on critical path of service delivery.
• Escalate issues that will result in significant time, scope, employee/customer or cost impact if not resolved. 
• Manage and provide solutions to issues that require formal resolution

Performance

• Ensure effective execution of day to day operations and resolve operational issues. 
• Review team performance against agreed KPIs and their compliance to SLAs and reverse SLAs. 
• Review and monitor plan for continuous improvement through leading practice initiatives.

Reporting

• Reporting in accordance with the measurement metrics set by the organisation
• Report on an adhoc basis on specific management requirements as and when necessary

Qualifications

Job Requirements (Education, Experience and Competencies)

Job Requirements (Education, Experience and Competencies)

Education:

• 3 years University degree in Accounting or Finance
• Possession of an MBA/Masters will be advantageous
• Professional Qualification – CA / ACCA / CIMA
• Fluent in English and language of country preferable

Experience:

• Minimum 8 years’ experience including: 
• Manager track record of 5 years or more at a senior level reporting into the CFO of a large reputable organization; with at least 3 years in telecommunications sector would be advantageous
• Experience working in a global/multinational enterprise (understanding emerging markets advantageous)
• Worked across diverse cultures and geographies
• FMCG/ Telecommunications/ Retail Banking/ service industry context

Competences:

Functional Knowledge: 

• MTN Business environment and policies 
• Cost Management 
• MTNC’s Business Plan
• Good understanding of business priorities
• In-depth understanding of the revenue cycles 
• Knowledge of financial and management accounting 
• Knowledge of local taxes 
• Knowledge of various fraud affecting telecom companies 
• Sound general business knowledge as well as knowledge of core business processes 
• Sound knowledge of financial management 
• Sound understanding of the telecom environment 
• Understanding of best practice; techniques and methodologies and financial management 
• Understanding of carrier business

Skills:

• Strategy Formulator
• Decisive Problem Solver 
• Innovative Value Creator
• Results Achiever 
• Operationally Astute

Behavioural Qualities:

• Customer-centric
• Resilient
• Accountable
• Relationship Builder
• Inspirational People Leader 
• Culture & Change Champion